Minus 5 stars not a 1 star rating!
I was sold this Thermomix with a promise that the consultant would come to my home and set up, show me how to use everything and especially as I’m a single mum with a newborn! I was lied to, the consultant was only interested in making money and taking advantage of me and making her KPIs. As soon as my Thermomix was delivered she went on holiday. No demo, no care, no follow up, no dinner demo for my family, nothing but silence! Living through 2 weeks of worry, thinking I was scammed, stressed I had purchased a fake item. Spending so much money under false hope & promises. I do not recommend Thermomix at all and hope to receive a refund soon….
Thermomix
Hi Rochelle, we are so sorry to hear about your experience so far. We do take our customer satisfaction very seriously and are pleased that one of our team have already been in contact to support you. If you require any other assistance, please don't hesitate to reach out. We hope your experience gets better from here and you begin to enjoy all the Thermomix® has to offer.