*Points are earned on eligible products only and will expire two (2) years from the date of issue if not converted to a $10 Rewards Voucher prior.
^Free standard shipping is only applicable on purchases over $99, after sales, voucher redemptions and discounts. For full terms and conditions including list of product exclusions, go to www.thermomix.com.au/terms-of-use
The MyMix Rewards loyalty program is operated by The Mix Australia Pty Ltd ACN 069944930 of 30, Ledgar Road, Balcatta WA 6021.
All the good points
$15 Welcome Gift Voucher
Gift on arrival? Don’t mind if I do! Join now to receive your $15 Welcome Gift Voucher.
Earn every time you shop*
Earn 1 MyMix Reward Point for every $1 you spend.* Receive a $10 Rewards Voucher as soon as you hit 150 MyMix Reward Points.
Free standard shipping over $99
Get more ‘add to cart’ joy with free standard shipping on all orders over $99^.
$10 Birthday Voucher
Every year, we gift you a voucher to spend on something you actually want - no pre-selected gifts here!
Exclusive Offers
Your chance to discover new and exciting products before anyone else.
VIP Access
Permission to treat yourself with first access to sale events.
TheMix Shop - The official home of Thermomix®
MyMix Rewards is our way of celebrating our shared passion and love of Thermomix® and rewarding you every time you shop with us at TheMix Shop online.
TheMix Shop has all the inspo and gizmos you need to make life easier, spark your creativity and bring joy in the kitchen.
Ready to earn and enjoy more of what you love?
FAQs
MyMix Rewards is our way of celebrating our shared passion and love of Thermomix® and rewarding you every time you shop with us online at TheMix Shop, which has all the inspo and gizmos you need to make life easier, spark your creativity and bring joy in the kitchen.
Join today and you’ll enjoy more exclusive benefits and inspiration, all tailored to make your experience even more rewarding, every single day.
All customers in Australia are welcome to join. MyMix Rewards is not available to Consultants.
Customers can join by visiting our website thermomix.com.au/mymixrewards, or by logging into your existing TheMix Shop account, and joining via the MyMix Rewards tab.
You will also have the option to join when you attend or host a Cooking Demo and complete the Cooking Demo Check-In Form, when you complete the First Cook Experience Survey, which you will receive via SMS when you complete your First Cook Experience with a Consultant, or you can contact our friendly customer service team on 1800 004 838 or via our online contact form thermomix.com.au/pages/mymix-rewards-contact-us
To join MyMix Rewards, you need to provide your first name, last name, mobile and email address.
MyMix Rewards is only available to individuals at this stage.
Simply login to your TheMix Shop account online and navigate to the MyMix rewards tab from within your account.
That’s an easy fix! When you join MyMix Rewards, you are automatically created an online account with TheMix Shop. All you need to do is check your emails after joining to activate your account and set your password, and after this, simply login to your account.
Yes, you can cancel your membership at any time by logging in to your account, navigating to the MyMix Rewards tab and clicking the button at the bottom of the page to cancel your membership, or by contacting our friendly customer service team on 1800 004 838 or via our online contact form thermomix.com.au/pages/mymix-rewards-contact-us
Please be aware that this action will permanently delete any points you have accrued as well as any queued vouchers, and this cannot be reversed. Any active vouchers you have will remain valid until their expiry date.
Note this will not opt you out of marketing emails. To opt out of emails, simply click the ‘unsubscribe’ link at the bottom of any email from us.
You can contact us on 1800 004 838 or via our online contact form thermomix.com.au/pages/mymix-rewards-contact-us and we can assist you with updating your account details and accessing your account.
To update key account information such as your email or mobile number, please contact us on 1800 004 838 or via our online contact form thermomix.com.au/pages/mymix-rewards-contact-us and we can assist you with updating your account details.
You can find out more about MyMix Rewards by visiting thermomix.com.au/mymixrewards, or view our program terms and conditions at thermomix.com.au/terms-of-use
If you need help or have any questions that are not covered in these FAQs, you can contact us on 1800 004 838 or via our online contact form thermomix.com.au/pages/mymix-rewards-contact-us.