Had to replace my base after 4 times being used due to the one that came with my brand new machine melted.
Replacement TM6 Mixing Bowl Base
Came fairly quickly
Oh no, so sorry that happened! This is not something I have heard of happening before, so I have asked our Customer Service team to get in touch with you regarding this. They should be able to get to the bottom of why this happened and offer some help. Thanks for letting us know.