Blade seal

Blade seal fine but didn't fix the problem of leakage from the Thermomix when cooking. Very frustrating.

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Thermomix

Thanks for letting us know. I've asked our Customer Service team to make contact and do some troubleshooting with you so we can work out where the leak is occurring. Hope that helps!

Reviewed by Lisa B.

Verified Buyer

I don't recommend this product

Rated 1 out of 5

Review posted

New seal leaking

I bought 2 x new seals & one must be faulty as I have had liquids leaking out of the bottom of my one of my jugs on a couple of occasions. Have owned my TM31 for about 7 years and this is the first time I have replaced the blade seals and the first time I have ever had liquids leak out of the bottom.

I emailed Thermomix Australia a week ago and have not received a response.

Great customer service!

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Thermomix

Hi Lisa, sorry to hear this has happened! It definitely sounds as if one of the seals is faulty. I have gotten in touch with our Customer Service team and they will be sending you a new seal and getting in touch with you within the next couple of days. Hope that helps! Thanks

Reviewed by Elizabeth P.

Verified Buyer

I recommend this product

Rated 5 out of 5

Review posted

Seal

Easy to install and works instantly

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Reviewed by Fiona G.

Verified Buyer

I recommend this product

Rated 5 out of 5

Review posted

Good experience

Happy at how quick I received my purchase

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Reviewed by Lachlan W.

Verified Buyer

I recommend this product

Rated 2 out of 5

Review posted

Still leaking

After replacing this seal, the bowl is still leaking liquids at temperatures higher than 50-60 degrees, which was the problem that prompted the replacement in the first place. A little better than before, but certainly not a real solution. Product recommended 'yes' because you have no alternative to replace it with, and it's a better option that leaving the old seal to deteriorate further.

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Thermomix

Hi Lachlan Thanks for letting us know. I've asked our Customer Service team to make contact and do some troubleshooting with you so we can work out where the leak is occurring.