Problem with leaking

My TM 31 started leaking through the bottom. I’ve replaced the base and the rubber seal under the blades....still leaking :(

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Thermomix

Hi Rebecca I've asked our customer service team to get in touch with you to get more information and do some testing with you.

Reviewed by Bronwyn L.

Verified Buyer

I recommend this product

Rated 4 out of 5

Review posted

REPLACEMENT OF BOWL BASED FIXED MY TM 31 ISSUES

AFTER 12 YEARS OF CONSTANT THE BOWL BASE WORE OUT. THE REPLACEMENT BASE CORRECTED BOTH THE FIT OF THE LID AND THE SCALES. WHOOHOO, MY THERMOMIX IS WORKING AGAIN.

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Thermomix

Great news Bronwyn! Thanks for letting us know.

Reviewed by Kate D.

Verified Buyer

I recommend this product

Rated 5 out of 5

Review posted

Great Service

Noticed a slight crack in my base (after nearly 7 years of hard work). Ordered replacement Thursday evening & arrived in the mail Tuesday.

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Reviewed by Andrew K.

Verified Buyer

I recommend this product

Rated 1 out of 5

Review posted

Product fine, service sub par

Product is fine except we weren't sent what we needed or given opportunity to discuss our requirement. we were just directed to the website which didn't show the detail of components.

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Thermomix

Hi Andrew I'm sorry. I've asked our customer service team to get in contact to try and resolve for you. Thanks for letting us know.