Unsure how to apply for a replacement. Disappointed it is broken but these things happen. Would love a replacement if possible



Ladelle's beautiful range of serving platters are perfect for serving and organising an array of entrees, antipastos and side dishes at your next dinner party, bbq or event.
Available in Stone or Charcoal these dishes are perfect for entertaining or some dip and crackers for 1 in front of the TV!
Ladelle is an Australian brand located in the heart of Victoria. They are experts in creating home wares inspired by the latest trends around the world. From table linen and kitchen accessories to dinner sets, Ladelle has over 30 years' experience creating stunning products, always meeting the Australian standards.
Key Features
- Made from quality porcelain
- Sturdy rubberwood handle
- Perfect for dips, crackers, olives - anything nibbly!
- Beautiful colours to suit every home
- Hand wash only
Full length (including handle) - 39cm
Larger bowl size - 17cm x 9.5cm
Smaller bowl size - 11cm x 10.5cm
Arrived broken :(
Thermomix
Hi Katie, we are sorry to hear your Serving Bowl has arrived damaged. We will reach out to organise a replacement for you.
Mrs
Looks great and I love it
Poor customer service
Received the serving stick damaged in transit. 2 weeks later and still have not received a replacement. Every phone call so far has been met with empty promises.
Thermomix
Oh no Riana, we're so sorry this happened and understand this would be disappointing. We will have sent you a replacement to make up for this. Hopefully, you can enjoy your Serving Stick soon. Sorry again for any inconvenience this has caused.
Love it
Perfect for I'm not sure what yet. But it looks nice