Turned black and is ruined from first use (cooking a chicken on a bbq at 140degrees C
First use I attempted to cook a chicken on the bbq with my new MEATER+ that I also purchased from The Mix, the max temperature the cook reached was 140degrees C and the tray turned black and is completely ruined. I had to soak the tray for 2 days and use a scouring pad to get it to a useable condition, but it’s ruined. Not sure what went wrong as Thermomix say they are suitable for cooking up to 230 degreesC.
Oh no Rosie, our oven trays are not designed to be used with the direct flame from a BBQ. They can handle up to 230 degrees in an oven, but any direct flame or contact with a hot plate will ruin the tray. We will be sending you a new one so you can enjoy it next time, however, please be careful not to use it on the BBQ.